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Dock Lighthouse

Welcome to Dock Lighthouse! You'll find comprehensive guides and documentation to help you start working with our products as quickly as possible, as well as support if you get stuck. Let's jump right in!

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Ruled by payment arrangements, cards are one of the most used payment methods in the world, allowing people to perform face-to-face and e-commerce transactions in a simple way.

Dock accounts must have an associated card (virtual or physical) to allow the generation of business transactions, otherwise we does not have enough information to manage the account. That being said, accounts without cards are not allowed to perform transactions.

Card Details


See the main items of a printed card on the image below (followed by the items descriptions):

Card example.

1) Contactless Feature: This symbol means that the card is able to perform contactless payments, which allows the payment by physical proximity (not only inserting the card in a card machine).

2) Card Security Code (CSC) or Card Verification Value (CVV):
This is a card security code, composed by 3 or 4 digit number that generally stands behind the card. It is very used by e-commerce to validate a card, since they never ask your card password.

3) Holder Name: The card holder name is normally printed on Named cards. However, it is possible to create No Name cards, which allows the card to be printed without an associated holder.

4) Card Number: It is the number that identifies your card by following the ISO/IEC 7812 standard. Ordering this number from left to right, it is composed by:

  • Bank Identification Number (BIN) or Institution Identification Number (IIN): First 4 to 8 digits of the card. It is the identification number of the institution that issued the card;
  • BIN Range: The 3 digits after the BIN. It means the range of card numbers that a BIN can issue;
  • Individual Account Identifier: Variable number that identifies the individual account at the card embossing company.
  • Check Digit: This is the last digit of the card number. It is generated by an algorithm called "Luhn Algorithm" or "Luhn Formula", which calculates the digit to prevent errors in the number generation.

5) Expiration Date: All cards have an expiration date. After that date, the card will be invalid and it will be necessary to request a new one. This method is used to guarantee updated information about the card holder as well as security to the card, since the expiration date is used to validate e-commerce purchases as well.

6) Card Scheme Logo: All printed cards have the logo of the card scheme responsible for its issuance.

Cards Types


At Dock, cards can either be virtual (non-printed cards) or physical (printed cards).

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Card Delivery Time

On average, cards can take up to 10 business days to be delivered.

Virtual Cards

Virtual cards are normally used to increase security against card data theft on e-commerce transactions. Since it does not need to be printed, the card is ready to use right after its unblocking.

For that reason, people can request a virtual card, perform the desired transactions and cancel the virtual card, guaranteeing that if the card info is discovered no one will be able to use the virtual card again, since it is canceled already. Click here to see how to get a virtual card.

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Card Invoice

All Dock accounts have a single card invoice. That being said, all virtual card purchases will go to the same invoice as your physical card, even if you delete your virtual cards.

Physical Cards

This is the most used card type. It can be used to perform face-to-face transactions as well as e-commerce transactions. Physical cards can either be:

  • Named: Cards already linked to an account. Click here to see how to get a Named card.
  • No Name: Cards without a linked account. Click here to see how to get a No Name card.

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Diligence Team

As to the blocking and unblocking related to fraud or money laundering, the Dock's diligence team performs the unblocking only through direct contact to the holder or by partner's confirmation. Therefore, it is extremely important to keep all customers registration data updated in the base.

Technical Documentation


To see the technical resources about this product, you can access our technical documentation by clicking here.

Updated 9 months ago


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